It is unsafe, according to this resident who writes:

Every contact with apartment employees was wife is wheelchair bound. The staff responded immediately to help her- five stars. We live on the 28th floor and we felt very insecure when 2 elevators were disabled at the same time.That left one elevator to use. I cannot believe that in 2018 neither elevator could be fixed rapidly! We are looking for a different place to live when our lease expires. We need ground floor so we don’t need to depend on elevators.

We have extensively documented on this site that the elevator failures are systemic and have not been adequately addressed by Toll Brothers.  A full 32% of Yelp reviews for the building (currently at 2.5 stars out of 5) mention the elevators, with complaints going back for at least two years.  Maybe this resident should be looking for an FHA/ADA lawyer in addition to a new apartment?