The Morgan At Provost Square – Fire Alarm Testing

From: Gigi Valderrama (Leasing)
Date: December 10, 2018, 9:23 am
Subject: Fire Alarm Testing

Good Morning Valued Residents of The Morgan,

This morning there will be fire alarm testing starting at 10am. I apologize for any inconvenience this may cause you, however it is mandatory and in the benefit of your safety if there ever was to be an actual emergency. Please bare with us. Thank you for your cooperation in this matter.

The Morgan Team

37 minutes notice?  Well, it is at least better than no notice at all.

Resident Report – Otis Spotted in the Lobby

otis_returns

One of our residents sent in this picture with the comment that the gentleman in the Otis backpack was asking for access to work on the elevators.  So we can probably assume that he isn’t just some random guy with a stylish Otis backpack and work gloves, but is in fact a contractor on official business in the building.

Which leads to the obvious question: why did Absentee Jane and other Toll Brothers employees keep telling us that the elevator problems were due to the incompetent maintenance company and that we would be switching to a new vendor within two weeks?  Back in August?

Meet the new boss, same as the old boss.

The Morgan At Provost Square – Storage units

From: B A (Manager)
Date: December 3, 2018, 2:40 pm
Subject: Storage units

Dear Valued Residents of The Morgan,

Hope you’re all having a splendid Monday! We recently conducted an audit of our storage units, but we need your help! If you are renting a storage unit, please reach out to us by December 7th so we may finalize your file with your storage information. You may call our office at 201.433.7000 or reply to our Active Building email.

Thank you,
The Morgan Management Team

This does not inspire confidence.

The Morgan At Provost Square – Blo Blow Bar and UniK Resident Event

From: B A (Manager)
Date: December 3, 2018, 8:38 am
Subject: Blo Blow Bar and UniK Resident Event

Good morning Morgan Residents,
Hope you all had a fantastic weekend! We are excited to team up with Blo Blow Bar and UniK Wax this Wednesday December 5th to bring Morgan residents special discounts! Please call their studios at 201-743-3010 (Blo Blow) or 201-268-3878 (UniK) to reserve a time and take advantage of the special offers!
Thank you,
The Morgan Management Team

The Morgan At Provost Square – The Morgan Housekeeping Items

From: B A (Manager)
Date: November 30, 2018, 3:16 pm
Subject: The Morgan Housekeeping Items

Dear Valued Residents of The Morgan,

Hope you’re all having a wonderful Friday and are ready for the weekend!
We would like to remind you all of a few housekeeping items that have been brought to our attention by your neighbors. By abiding by these polices you help with the cleanliness and beautification of your home.
Trash:
• All cardboard boxes must be broken down, tied or taped together and brought down to the first floor for our team to properly dispose of.
• Cardboard cannot be placed down the trash chute.
• All garbage must be in tightly sealed bags and put in the trash chute. They are not to be left on the floor of the trash rooms.
Light bulbs:
• The property will not replace the light bulbs in your home, we apologize for any inconvenience this may cause for you.
• Maintenance will replace the following light bulbs for you:
• Vanity lights in the bathrooms.
• Bathtub/shower lights,
• Half-moon lights typically located in the dining room areas.
• Appliance lights.
• If you need to replace the light bulbs, the type of light bulb we use in the home is BR30 65 Watt.
Pets:
• When walking your pets in our community, remember that it should be leashed. Also, it is important to remember to immediately clean up after your pet. Take along a baggie with you to pick up waste with and then dispose of it properly.
Items in hallways:
• It is important to remember that leaving trash and doormats in front of your door in the hallways poses serious concerns. In case of emergency, doormats and trash left in the hallways are a trip hazard. Please take the time to remove your door mats from outside the hallways if you have one.
We thank you all for your cooperation and understanding as we continue to make The Morgan a happy home for everyone.

As always, please feel free to call us at 201-433-7000 if you have any questions, comments, or concerns.

The Morgan Management Team

YES!  A general building update, these are like red meat for us!

Oh, wait a minute, this is just a restatement of the rules and generally haranguing residents for not following them.  Look, we fully recognize that the elevator situation and overall building health has been on an improving trajectory since B— started as our full time manager.  However, as much as we were critical of Absentee Jane, she at least mixed her admonishments of residents with factual updates about building problems or status.  The elevators still break from time to time, but new management’s omerta on talking about ongoing building problems while only criticizing residents isn’t a good look.

The Morgan At Provost Square – PERTAINING TO PACKAGES

From: Grace Acosta (Frontdesk)
Date: November 28, 2018, 2:12 pm
Subject: PERTAINING TO PACKAGES

Good afternoon everyone!
I hope to find you all in good faith. I just want everyone to be a little mindful of the packages coming in for the holidays. Please stop by and pick up your parcels ASAP if possible. Thank you and I hope you have a great rest of the day.

Best,
The Morgan Team

Good afternoon Morgan Management!

We hope to find you all in good faith.  We just want everyone to be a little mindful of the packages coming in for the holidays.  Please scan them in ASAP, don’t leave them laying unattended in the lobby, and give them to the correct recipients.  Thank you and we hope you have a great rest of the day.

Best,
The Morgan Residents

The Morgan At Provost Square – LUGGAGE CARTS

From: Grace Acosta (Frontdesk)
Date: November 25, 2018, 4:52 pm
Subject: LUGGAGE CARTS

Good Afternoon,

We are still missing all of our luggage carts. It would really help your neighbors to promptly return them. If anyone see’s any luggage carts please, bring them to the lobby or place them on the elevator and send them to the lobby. Thank you for all your cooperation!

The Morgan Team.

Theories on where the carts went:

  • People are keeping them in their apartments as mobile couches
  • Movers are rolling them into their trucks
  • The elevators broke so they are taking the stairs
  • 90 Columbus

The Morgan At Provost Square – LUGGAGE CART RETURN

From: Grace Acosta (Frontdesk)
Date: November 25, 2018, 2:49 pm
Subject: LUGGAGE CART RETURN

Good Afternoon,
It would be greatly appreciated if we all returned the luggage carts after usage, please do not leave in the hallways.

The Morgan

Maybe the carts got tired of waiting for the elevators.  We kid!  This seems like a common sense request.

Speaking of the elevators, can someone please apply some common sense to their programming so they don’t just idle on middle floors?  Even a simple parking strategy on the lobby floor would be a huge improvement to their current setting.  Please read up for details:

https://www.popularmechanics.com/technology/infrastructure/a20986/the-hidden-science-of-elevators/

The Morgan At Provost Square – The Morgan Thanksgiving Hours

From: B A (Manager)
Date: November 21, 2018, 10:09 am
Subject: The Morgan Thanksgiving Hours

Good morning valued residents of The Morgan,

First and foremost, Happy Thanksgiving to you and your loved ones. At this time of celebration, our thoughts turn gratefully to you all with warm appreciation.We hope you have a wonderful time and stay safe!

In order for our team to have the opportunity to spend time with loved ones for the holiday we will be altering our office hours.

We will be open today, November 21st until 3 PM and we will be closed tomorrow, November 22nd. We will return to regular hours on Friday, November 23rd.

We will have 24 hour concierge and on call maintenance staff to help with any maintenance emergencies you may have. The direct number the concierge is 201-433-7065.

Thank you all and Happy Thanksgiving!

B A
Property Manager

The Morgan At Provost Square – Oral Cancer Screening

From: Gigi Valderrama (Leasing)
Date: November 5, 2018, 10:12 am
Subject: Oral Cancer Screening

Hello Everyone,

We are holding an Oral Cancer Screening Event this Thursday from 5pm-8pm. Please call the office to schedule your time slot. 201-433-7000. Healthy teeth are happy teeth! 🙂

The Morgan Team

Nice to see more resident events happening now that we have a building manager again.