From: B A (Manager) Date: January 28, 2019, 4:54 pm Subject: Elevator Down
Dear Valued Residents of The Morgan,
The team and I have been working all day to try to get the down elevator repaired. Unfortunately, the part we need for the repairs is uncommon and not in stock with our elevator company. We have a guarantee for delivery by Wednesday January 30, 2019 as it needs to be shipped from Texas. We are working on locating the part in New Jersey and New York but haven’t had much luck. We sincerely apologize for the inconvenience this causes you all and will continue to work towards a quicker solution with Otis Elevator Company. If you have any questions, please do not hesitate to reach out to me directly at 201.433.7000 or email me at [email protected].
Thank you,
B A
Property Manager
New year, new B—? Although elevators have been better since the property manager was finally hired, they still break down from time to time and B— doesn’t send out a notice when they do. It would be nice to see that change.
Also, we now have official acknowledgement that Otis is still the elevator maintenance company. So why did Absentee Jane swear all of last year that the elevators were breaking due to poor maintenance and that a new elevator company would fix everything? Obviously the switch never happened. This lends credence to our theory that the elevators installed were of the “bargain basement” variety – cheap parts that break often and are not in common use. Blaming the vendor was just an excuse.