One of our residents sent in this picture with the comment that the gentleman in the Otis backpack was asking for access to work on the elevators.  So we can probably assume that he isn’t just some random guy with a stylish Otis backpack and work gloves, but is in fact a contractor on official business in the building.

Which leads to the obvious question: why did Absentee Jane and other Toll Brothers employees keep telling us that the elevator problems were due to the incompetent maintenance company and that we would be switching to a new vendor within two weeks?  Back in August?

Meet the new boss, same as the old boss.